Publications
Custom, Dynamic, Patient-Specific Electronic Patient Instructions to Improve
Provider-Patient Communication and Reduce Errors
05/19/2000
Andrew S. Kanter, MD, MPH1, Kim C. Meyers, MD2, Jose A. Maldonado, Jr1, Frank Naeymi-Rad, PhD, MBA1
1Intelligent Medical Objects, Inc. Northbrook, IL 60062
2Soreng, Solis, Cobb Chair of Medical Informatics, Evanston Northwestern Hospital, Evanston, IL, 60201
After a patient's visit to a healthcare provider he/she
is inundated with information: follow-up
appointments, instructions, warnings, medication
prescriptions. Although this information is integral to
the patient's health, it is valuable only if the patient
remembers and applies that knowledge. Much
attention recently has been focused on preventing
medical errors. Many medical errors are due to
miscommunication. If, as healthcare providers, our
ultimate goal is the well-being of the patient, then we
must constantly strive for ways to improve
communication between ourselves and our patients,
and between ourselves and our colleagues. The
current method of hand-written instructions and
verbal advice is functional, but imperfect. A recent
study uncovered the truth: [..]
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